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SMS Messaging & Opt-In

Last updated: September 3, 2026

Bidaful operates the Bidaful mobile app, a marketplace that connects homeowners (“Customers”) with independent, insured home-service professionals (“Pros”). Customers post a job, compare bids, accept one, pay into escrow, and schedule the work; payment is released to the Pro after the job is done. This page explains our SMS program and shows exactly how a user consents to receive text messages.

1. Messaging program summary

2. How users opt in (Call-to-Action)

Opt-in happens in one place only: the Create Account screen of the Bidaful mobile app (one version for Customers, an identical one for Pros). There is no website sign-up and no keyword/short-code opt-in. The steps a user takes:

  1. Download the Bidaful app and tap Sign Up, then choose Customer or Pro.
  2. Enter name, email, mobile phone number, address, and a password.
  3. Check box 1 (unchecked by default): agreement to the Terms of Service and Privacy Policy.
  4. Check box 2 (unchecked by default): consent to receive account and job notification text messages. The exact wording is shown below.
  5. Tap Create Account. The form cannot be submitted unless both boxes are checked.

Exact SMS consent wording shown next to the checkbox:

“I agree to receive account and job notification text messages from Bidaful at the number above — for example schedule proposals and confirmations, job reminders, running-late or no-show notices, and payment alerts. Message frequency varies; message and data rates may apply. Reply STOP to unsubscribe, HELP for help. Bidaful does not send marketing texts.”

Screenshots of the opt-in screen

Bidaful Create Customer Account screen showing the First Name, Last Name, Email and Phone Number fields
Step 1 — the “Create Account” screen. The user enters their name, email, and mobile phone number.
Bidaful Create Account screen showing two unchecked consent checkboxes: one for Terms and Privacy Policy, one for account and job notification text messages, above the Create Account button
Step 2 — the two consent checkboxes, both unchecked by default. The second box is the SMS consent, with the full disclosure shown next to it. “Create Account” does not submit unless both boxes are checked.

Text recreation of the consent area

Create Account

Phone Number (US, 10 digits)
Password
I agree to the Terms of Service and Privacy Policy
I agree to receive account and job notification text messages from Bidaful at the number above — for example schedule proposals and confirmations, job reminders, running-late or no-show notices, and payment alerts. Message frequency varies; message and data rates may apply. Reply STOP to unsubscribe, HELP for help. Bidaful does not send marketing texts.
Create Account

3. Types of messages we send & sample messages

All messages are service notifications tied to a job the user created or bid on:

Sample — schedule confirmed Bidaful: Your plumbing job is confirmed for Tue Sep 9, 2:00 PM with your Pro. Open the app for details. Reply STOP to opt out, HELP for help.
Sample — pre-job reminder Bidaful: Reminder — your Pro is scheduled to arrive tomorrow between 9:00 and 10:00 AM for your lawn care job. Reply STOP to opt out, HELP for help.
Sample — payment alert Bidaful: Your payment of $180.00 for job #4821 has been released to your Pro now that the job is marked complete. Reply STOP to opt out, HELP for help.

4. Opt-out and help

5. Privacy

No mobile information — including your phone number and your SMS opt-in — is shared with, sold to, or rented to third parties or affiliates for their marketing or promotional purposes. See the Privacy Policy (Section 3, “Text messaging”) and the Terms of Service (Section 3) for full details.